Refunds and Returns Policy

Delivery

Standard delivery takes between 5 to 7 working days of the order being placed. This is based on the order being delivered to the customers address between Monday to Friday 9:00am to 5:00pm.

For orders under £500, the delivery charge is £25 for within Northampton and £30 for any locations out of Northampton. Please get in touch with us to discuss the pricing depending on your location.

There is no cut off point for orders on Oakview Fencing, however, please be aware that delivery is between Monday and Friday. Get in touch with us to discuss the best time to order your supplies if you have a deadline.

Cancellations

We accept cancellations within 3-4 days in order to get a full refund. If you have any questions regarding our cancellation policies, please contact our customer services team.

Returns and Refunds

If your fencing is faulty, we would happy to exchange it for you. If you notice any faults, we advise you to take a picture and send this across to us. Give us a ring and we will be happy to discuss an exchange with you.